To receive complaints regarding child rights violation, NCPCR has an online portal of Complaint Management System called eBaalNidan. Through eBaalNidan, any individual or organisation can file complaint relating to violation of child rights through internet facility. Complainant can view status of his or her complaint. Once the complaint is registered, NCPCR takes cognizance of the matter and upload the action taken on the system manually. With the use of technology, there is a need to make to make this system more effective and automated.
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